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Hilliard Historical Research - military research

My Commitment

My commitment is to provide a professional, confidential and affordable service for my clients.

I am an experienced family historian and researcher in archives with over twenty years of expertise. I am a member of the Association of Genealogists and Researchers in Archives (AGRA) and as such I have agreed to abide by their professional Code of Conduct.

I take the privacy of my clients very seriously. I am registered with the ICO and take steps to ensure that your details are held securely. Your email, home address and/or phone number will be stored on my client database which is backed up regularly. I will only use this information in order to contact you about your family research. I will retain the personal data you have shared with me no longer than is necessary to fulfil the purposes I collected it for, including satisfying any legal, accounting or reporting requirements. Any information relating to you, your family or your research enquiry will be treated with complete confidentiality and will not be passed on to a third party without your prior permission. If you choose to pay fees by PayPal all transactions take place in a secure web environment.

If you wish to commission my Bespoke Research, Document Retrieval or Ancestry Starter services I will first agree with you the scope of the investigation along with an appropriate time-scale and budget. This initial consultation process is free of charge. I will not exceed the agreed budget without your prior permission and I will remain in regular contact with you in order to keep you informed of my progress. Copies of records (subject to copyright) are supplied at cost.

As far as possible research will be carried out using original source material and secondary sources such as transcriptions will not be relied on as fact. Any inconclusive results will not be cited as fact.

All reports and packages will detail the research methodology, all findings (including negative results) and full citations. Where applicable recommendations for further research are included at the end of the report.

Whilst I am committed to exploring all the available record sources in researching your particular enquiry sometimes it may be impossible to discover the relevant evidence. Documents may not have survived or may be too damaged to consult. Please be aware that you are paying for my research time rather than guaranteed results. However, if research cannot proceed to the extent originally agreed and budgeted for I will explain the reasons to you and fees will be reduced pro rata.


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Member of The Association of Genealogists and Researchers in Archives


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